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How a Fixxr job works
From "my car is making a weird noise" to fixed, paid, and the mechanic paid. The numbers are from a real test run with test money.
Driver (car owner)
Desk (Fixxr staff)
Tech (mechanic)
Booking (computer)
Card
1. The job, step by step
Follow the arrows. The dashed box is a question.
🙋Driver
"My brakes are grinding!"
🏢Desk
Price to check the car: $162.38
📅Driver
Picks a 3 hour window, adds a card
🔒Card
$162.38 held (not taken)
🤖Booking
Asks the best nearby tech
🔧Tech
Shows up, checks the car, finds the problem
Can it be fixed today?
Yes · 1 visit
🏢Desk
Prices the fix: $417.60
👍Driver
Approves. Hold grows.
🔧Tech
Fixes it. Found more? Driver approves +$112.49
✍️Driver
Checks the car and signs
Charged once: $530.09The $162.38 check is inside this, not extra.
No · 2 visits
🚗Tech
Leaves the car safe. Visit 1 ends.
💸Card
Check charged: $162.38
🏢Desk
Prices the fix: $888.13
Driver says yes? (10 days)
Yes
Charged $725.75$888.13 total
No
Job closesPaid $162.38 only
🏦 48 hours after each visit, the tech gets paid
If anything gets stuck, Desk gets a task and can do any step by hand.
2. Visits
A job is one problem. A visit is one trip to the car. One job can have several visits, but always one bill.
🚗 Job: brakes grinding
Visit 1 · checkup
Mon 9 to 12
⏳ between visits
Visit 2 · repair
Thu 12 to 3
- 🚗A car is never left in pieces. It must be safe to drive before the tech leaves.
- 📆The next visit is always on a different day.
- 🥇The same tech gets first pick of visit 2 for 2 hours.
- ⏸️If the tech stops part way, the driver pays for what got done. The rest waits for the next visit.
3. Hold vs. charge
The card can do two things.
🔒 Hold
"Save this money for us." Nothing leaves the account yet.
💸 Charge
"Now take it." Can be less than the hold, and the extra is let go.
HeldCharged
4. Who gets paid
Where the $530.09 went:
$240.00Tech
$230.71Fixxr (pays for parts from this)
$43.71Tax
$15.67Card fee
🔍 Checking the car · always $90$90
🔧 The fix · $90 first hour, $60 each hour after (1.5 h)$120
➕ Extra work · $60 an hour (30 min)$30
Tech's total$240
🔧 Visit ends48 hours🏦 Tech's bank